Comments and answers for "FME integrating with a ticketing / service desk type application" https://knowledge.亚搏在线safe.com/questions/64993/fme-integrating-with-a-ticketing-service-desk-type.html The latest comments and answers for the question "FME integrating with a ticketing / service desk type application" Comment by juliarozema on juliarozema's answer https://knowledge.safe.com/comments/65193/view.html Thank you for your feedback!

Fri, 02 Mar 2018 16:12:42 GMT juliarozema
Comment by juliarozema on juliarozema's answer https://knowledge.safe.com/comments/65192/view.html Thank you for your feedback!

Fri, 02 Mar 2018 16:12:32 GMT juliarozema
Answer by sander https://knowledge.safe.com/answers/65003/view.html

I don't think that there are any "out-of-the-box" solutions, but you can integrate FME quite easily with any cloud service that offers a REST API.

Zendesk has one for instance:https://developer.zendesk.com/rest_api

Basically all you need is the HTTPCaller and some JSON transformers and you're good to go.

Wed, 28 Feb 2018 09:54:53 GMT sander
Answer by takashi https://knowledge.safe.com/answers/64997/view.html

Hi@juliarozema, I'm not familiar with a ticketing service system, but hopefully Email notification (publication) service provided by FME Server might help you.It's quite easy to configure/use Email publishers.See these links to learn more.

Wed, 28 Feb 2018 05:55:25 GMT takashi